Welcome to CX Store’s Shipping Policy
At CX Store, we strive to provide fast and reliable shipping for all our high-quality print-on-demand products. This policy outlines important details about processing times, shipping methods, and delivery expectations.
1. Processing Time
All orders are processed within 2-3 business days. Processing involves preparing, printing, and packaging your items to ensure they meet our quality standards.
2. Shipping Time
Once your order has been processed, it will be shipped via trusted carriers within the UK. Shipping typically takes 3-5 business days. Please note that delivery times may vary slightly due to factors beyond our control, such as courier delays or weather conditions.
3. Shipping Locations
Currently, we only ship within the United Kingdom. We are working to expand our services to other regions in the future.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and the total weight of your order. Any promotional offers or free shipping eligibility will also be displayed during checkout.
5. Tracking Information
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress and estimated delivery date.
6. Delivery Issues
Please ensure that your shipping address is correct at checkout. CX Store is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses. If you encounter any delivery issues, contact us immediately, and we will do our best to assist you.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact our customer service team at support@cxstore.co.uk within 7 days of delivery. Provide your order number and photos of the damaged items for a resolution, such as a replacement or refund.
8. Changes to Your Order
If you need to update your shipping address or make changes to your order, please contact us at support@cxstore.co.uk as soon as possible. We will do our best to accommodate changes before your order is shipped.
9. Contact Us
For any questions or concerns about shipping, feel free to reach out to our team:
Email: support@cxstore.co.uk
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Thank you for shopping with CX Store! We are committed to delivering your products safely and on time.